Discussions
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Now, you can stay up-to-date with the latest discussions, helpful tips, and important announcements, all delivered straight to your inbox. Whether you’re looking to catch up on what you missed or just want a quick overview, our email digest has you covered. To learn more and to subscribe, click here.
NSC | Sales Order Error: Subsidiary Mismatch with Manufacturing Charge Item and Customer
Scenario:
A user encounters an error when attempting to create or fulfill a Sales Order that includes a specific Manufacturing Charge Item and a Customer from a different subsidiary. The issue arises because the Item and Customer do not belong to the same subsidiary or subsidiary hierarchy, and the "Include Children" checkbox is grayed out for Manufacturing Charge Items. As a result, the system does not allow the item to be added to the transaction.
- The Customer is under a subsidiary that is part of a different hierarchy.
- The Item is a Manufacturing Charge Item, which restricts editing certain fields including the "Include Children" checkbox.
Trixie Amora-Oracle|Ask A Guru?️
Learn how to Refer A Member|Earn the Answer Accepter Badge|Be the Content Creator of the Quarter|Vote for the content you want to see!
Expand your NetSuite knowledge by joining this month's Ask A Guru Live aboutSuiteBuilder. RSVP on this event now!