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NSC | Missing "Show Internal IDs" Option Under Set Preferences

edited Aug 22, 2025 11:07PM in Accounting / ERP

Scenario:

A user navigates to Home > Set Preferences in an attempt to enable the "Show Internal IDs" checkbox, which is commonly used for troubleshooting, development, or data referencing. However, the user finds that the checkbox is not visible under the General or any other available tabs. This causes confusion, especially for those who rely on internal IDs for scripting, integrations, or system configuration.

Solution:

The visibility of the "Show Internal IDs" checkbox is dependent on specific features being enabled in the system. The checkbox will only appear if at least one of the following features is enabled:

SuiteCloud Tab:

  • Client SuiteScript

Trixie Amora-Oracle|Ask A Guru?️

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