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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Why do Advanced Promotions unapply when transaction record is edited
Hello,
We have been used advanced promotions and we have been noticing some issues and I was wondering if anyone else has been experiencing them as well.
#1: When using the free item promotion, if you edit the sales order after the promotion has been applied, it unapplies it and you can't get it back if it is a one time use promo. Why is this? You also cannot add new items to the sales order after the promo has been applied, is there a way around this?
#2: When using the Free Shipping promo, when you edit the sales order after the promo has been applied it will unapply it.
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