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Sales tax not working for new Nexus

edited Nov 27, 2025 4:52PM in Ask A Guru 5 comments

I had some sales tax nexus setup that have been working for months, no issue. I recently had to setup a couple of new nexus states. I did that, then used the state tax imported to load all the codes and groups. This worked fine i can see the codes and groups for the new nexus states. Change the sales tax schedule to charge tax for each type. I then set a customer in one of those new nexus sates as taxable.

When i start a sales order for that customer in the new nexus, no tax item is populated. If i start a sales order for a state where it was working, it works fine.

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