Hi Team,
We have a sales order that has already been billed. Based on this sales order, two invoices were created — one of which is fully paid — and a revenue arrangement has also been generated.
The issue we’re facing is that the Project field at the sales order line level is disabled. We’ve confirmed that this field is not being disabled through any customization or script. The item is a “service for sale” item, and the “create project” check box is checked. Additionally, the related sales order item is still appearing in the “Create Projects from Sales Transaction” form, and we need to manually assign a project to this line.
Could you please advise why the Project field might be disabled and whether there’s any way to enable it again?
Thank you.