megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Don't miss out on our Pop Quiz! You only have until tomorrow, May 29, 2026, 5:00PM ET to comment your answers.
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.

NSC | Reactivating and Terminating a Subscription on the Same Day

in Accounting / ERP

Scenario

A user attempted to terminate a subscription on the same day it was reactivated from Suspended status. However, the system did not allow the termination to proceed.

The account had the Subscription Management setting Effective at Start of Day enabled by default. The user wanted to understand the correct process for handling this scenario and why the system restricts terminating the subscription on the same date it was reactivated.

Solution

A subscription cannot be terminated on the same date it was reactivated when the setting Effective at Start of Day is set to True.

To terminate the subscription on the same day it was reactivated, update the termination settings and make sure that Effective at Start of Day is set to False.

Judy Culanding | RPM | New to NetSuite

New to NetSuite.gif

Learn how to Refer a member | Earn the Answer Accepter Badge | Be the Content Creator of the Quarter | Vote for the content you want to see!

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders