we have an issue where when a refund is issued in shopify via shopify payments, and it passes through the connector and syncs to NetSuite, a credit memo is created instead of a cash refund. since the refund is given in Shopify, the transaction created in NetSuite should be a cash refund. the credit memos are just sitting in Netsuite with nothing to apply them to since the customer already has their refund. I've tried to figure out how to change it so a cash refund is generated, but haven't had any success. maybe there is a better way to handle these refund transactions?? Can someone help us with this?
