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When we select Authorise Return on Sales Order - how can we ensure it equals the amount previously i

edited Oct 29, 2020 2:48AM in Ask A Guru 7 comments

25 line sales order, annual contract billed monthly...

Half way through the contract and we need to issue a credit for the everything we have invoiced...

We have invoiced 33,250 - 7 mths at 4,750

Yet the RMA shows 33,248.72

This is due to the invoicing being exactly 1/12 of the sales order each month - but the RMA is capped at 5 decimal places... causing a variance on every single line.


It is so time consuming for us to have to edit each line to make it MATCh what was actually invoiced. Surely this is not right. I see Answer ID 67781 does not help but touches on the idea that NS caps at 5 decimal places...

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