I am attempting to import updates to custom records and am running into the issue where I do not have the internal ID or record ID to use to link the CSV data to NetSuite custom records. I do have access to external ID field but I have not been populating this field so that does not currently help me. Just curious why this would not be exposed on import updates to help manage the data. * Setup > Import/Export > Import CSV Records * Scan and Upload CSV* IMPORT TYPE: Custom Records * Record Type: {My Record} * One File to Upload * Import Options* Update * Select Custom Form with Import Fields available * Field Mapping* I only See external ID available to select from the NetSuite Fields. Does anyone have a workaround or enhancement they can offer?

During my testing, Internal ID is available on my end for Update and Add or Update options but not for Add. If possible, can you provide the custom record setup so we could try replicating this on our end?

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Import updates to Custom records - Internal ID

Chance Fry

I am attempting to import updates to custom records and am running into the issue where I do not have the internal ID or record ID to use to link the CSV data to NetSuite custom records. I do have access to external ID field but I have not been populating this field so that does not currently help me. Just curious why this would not be exposed on import updates to help manage the data.

Setup > Import/Export > Import CSV Records
Scan and Upload CSV
1. IMPORT TYPE: Custom Records
2. Record Type: {My Record}
3. One File to Upload
Import Options
1. Update
2. Select Custom Form with Import Fields available
Field Mapping
1. I only See external ID available to select from the NetSuite Fields.

Does anyone have a workaround or enhancement they can offer?

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