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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Change of carrier on Item fulfillment

edited Jun 2, 2025 2:22PM in Ask A Guru 3 comments

Customer has a Customer record set up with 3rd party UPS account. Sales Order entered as Fedex/More with a common carrier (i.e. Penn) as the ship method. At fulfillment, shipping changes to UPS / UPS next day. Item fulfillment opens new form, start fulfillment again. Third party billing type does not set to consignee Billing. Manually changing does not store upon save. If Sales Order set to UPS there is no issue, however we should be able to over-ride at fulfillment. Need guidance.

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