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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Lost the visibility to see Vendor data after we went live in NetSuite.
We have a critical report named “TWM Income Statement Client and Vendor Detail” that we use to be able to see detail by GL Account by Client or Vendor. Our historical data was imported as Journal Entries with the Vendor tagged in the “Name” field in the JE line item. We DO have visibility to all of that Vendor data.
Starting in December 2020, when we went live with NetSuite, we started processing all of our Vendor payments through the NetSuite Vendor Bill process (where the Vendor name is part of the header information). At that time, we lost all visibility to the Vendor data in this report.
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