Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Statements don't show the customer name on them
We issue customers with a statement each and every month, detailing their open transactions (unpaid).
Currently our statements do not show the customer name on them, the covering email is blank, the covering email is from the main Group as opposed to the 1 and only subsidiary trading company.
How do i get the customer name to appear on the statement?
How do i change the email to go from the trading company?
How do i change the covering email?
0