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Transactions Missing After Failed Bank Imports

edited Jun 7, 2021 7:44PM in Ask A Guru 6 comments

We recently started importing bank transaction records through Bank Feeds, and quickly discovered that our bank is unable to white-list NetSuite (it sends a new MFA code every time NetSuite attempts to download). As a result, the automatic imports are failing and we only get transactions when we manually update the MFA code.

While we have been able to import bank transactions this way, it appears that we are missing transactions from the days that an automatic import failed. I imagine this is because NetSuite only attempts to download "new" transactions. Can anyone confirm this is the way Bank Feeds works? And if so, is there a way to over-ride the date that tracks when an import was last attempted?

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