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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
FedEx and International Shipping
Trying to get Fedex shipping configured in a Sandbox to ship from a US location to a CAD location. On fulfillment, I'm getting this error: You must set either the Employer Identification Number (EIN) or SSN/TIN (Social Security Number, Tax ID Number) to complete this fulfillment. Please go to Setup > Company Information to set either of these fields and re-submit.
That field is populated.
Any thoughts or suggestions on how to get this to work without this error. I'm following up with a case to NS support as well.
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