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How to change 'Guest Shopper' Name Generated on Customer Record to Shipping Address Name

Hello Gurus,

when the customer is checked out as a guest the Customer record in NetSuite is created with "Guest Shopper" name.

I already tried the solution from SuiteAnswer ID: 61634 (Change 'Guest Shopper' Name Generated on Customer Record to Shipping Address Name in Reference Checkout (One-Page and Three-Page Checkout), but the lead records are still created as "Guest Shopper".

How can the system update 'Guest Shopper' name generated on customer record to the "Shipping Address Name" on Checkout? (when the customer populate the full name field on the checkout page)

Thanks!

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