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How to update admin email

edited Jun 2, 2025 2:27PM in Ask A Guru 5 comments

Hello, I'm the new admin of a company. When we create new users and the system sends out a User Access Email as following. But this field ${companyInformation.adminEmail} is still showing the old admin's email address. I'm wondering where can I update that? Thank you!



Hello,


Welcome! You are now a user in the NetSuite account ${companyInformation.companyName} - ${companyInformation.companyId}.


Use your email address ${entity.email} to log in to NetSuite.


Set NetSuite Password

Use your email address ${entity.email} with your current password to log in to NetSuite.

If you have questions or need setup help, email your NetSuite administrator at

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