Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to get past customer orders into NS
How do you go about getting your past customer data into NS without having to create/fulfill orders. We want to bring in all past website orders so we can take advantage of the customer service side of NS, but we can't do that easily without having all our past data. I was going to bring in all the past orders as closed sales orders, so at least we'd know what they ordered and when, but if a return is needed we'd still have to go in, create/fulfill a sales order to then turn around and create an RMA.
Tagged:
0