Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Item does not auto load when its attached to a sales order and specific PO
Hi,
we faced a problem when an item on a sales order is back ordered but when the PO is receipt still it does not commit and kept as back ordered.
pic1 & 2: this is the example SO, which reflects the problem. when we created the SO we have 1 item on hand. so we ordered another 1 item and created the PO
Pic3: once the item was received we marked the PO as received.
pic4: We receipt the item; inventory shows quantity 2 on hand but still now showing BO because of the SO created.
Please let me know if this explanation is understandable. thank you for your help
0