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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
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■ Release Preview Guide
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Workflow to add item to order based on single item
I'm trying to create a workflow to add an item to orders that come into NetSuite from Shopify based on the items on the order. There are two types of sales orders that come from this store: initial subscriptions and shipments after that. The initial subscription has two items: DW-1011 and DW-1012. The future shipments just have DW-1011 but the customer wants us to add another unit of DW-1011 when those second orders come in. Currently, my workflow is set to add an item based on these criteria:
This is still adding the extra unit of DW-1011 to the initial subscription orders. Is there a way to change the criteria where it will exclude orders with DW-1012?
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