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How to store the emails in the NetSuite transaction?

edited Jun 2, 2025 2:30PM in Ask A Guru 9 comments

Emailing NetSuite Transactions


I have a question about sending an email from a transaction to a trading partner.

For example, if I send an email from invoice with an invoice PDF attached, the sender's email address is set to my NetSuite login email address, "d.momose@four-brains.com".

Let's say my business partner's email address is "morumoru0110@yahoo.co.jp".

However, the end of the word is listed as "<system@sent-via.netsuite.com>" and the reply-to is listed as "<messages.xxxxxxx.2.561b52e7a9@xxxxxxx.email.netsuite.com>".


What does this mean?


Does it mean that if I want to reply to the email address received by my business partner, I need to send the email to "<messages.xxxxxxx.2.561b52e7a9@xxxxxxx.email.netsuite.com>"?

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