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Accounting / ERP

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Why are Commissions not eligible on Collections paid via Gift Certificate?

John Robertson Sr.

Has anyone noticed that you have commissions being hung up on collections where the invoice is paid by GC?

I am not 100% sure this is the case, but it seems like it, and I can't find anything talking about it.

I assume that since the GC isn't a CASH collection, it isn't considering that amount to be eligible.

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