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Why is the Inventory Item not committing on sales orders?

edited Apr 20, 2023 2:51AM in Ask A Guru 14 comments

I have a strange situation that I am stumped on. 

When I have inventory for an item and a sales order is entered, the quantity for that item is not being committed and is listed as back ordered on a sales order.

I have the accounting preference set to commit inventory after transaction entry

Setup -> Accounting -> Accounting Preferences = Order Management

The sales order is set on the item line to commit available quantity and it is approved (Pending Fulfillment)

And if I try to manually reallocate the item on this order, the sales order does not appear.

If anyone has an idea on what I should look at, it will be greatly appreciated.

John Cirocco

Sr. NetSuite Administrator

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