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Why Shipping Address will not populate in Workflow Email using the {shipaddress} field reference?

edited Jun 13, 2023 5:34PM in Ask A Guru 7 comments

Hi everyone,

I am trying to send an email via workflow that includes the shipping address. However, when I use the {shipaddress} reference (internal ID for shipping address), it does not populate in the email. Has anyone experienced this before and/or know how to address?

Best,

Katelyn

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