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WMS - Why does Picking Sales Orders, filtering by zones has no effect?

edited May 17, 2023 1:22AM in Ask A Guru 5 comments

Hi There,

When picking released orders (single or multiple orders) on the Mobile device, the filtering by zones seems to have no effect.

Eg, in the example below, if I select Zone B, I expect the pick tasks to all be for Zone B, however I am returning tasks that are associated with different zones. None of the returned Sales Orders are from Zone B.

I have checked the System rules, but am now confused as to what may be causing this filter to not work. Any ideas?

Thanks.

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