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Support Cases: When I paste images on the reply message, html code is shown instead of image

edited Jun 2, 2025 2:39PM in Ask A Guru 2 comments

When clients read their message with pasted image, but email show html code instead. Please gurus help me to clarify this. I have already asked technician, but they rejected me to ask NetSuite.

Thank you in advance.

Santi Bovorn.

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