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How to consider Days Overdue to Child Customers when using Consolidated Payments?

edited Jun 2, 2025 2:39PM in Ask A Guru 4 comments

Hello,

We have Consolidated Payments and Days Overdue warning turned on.

The days overdue warning is set for 60 days.

This warning has pop-up for a customer who is only 17 days overdue. This is because of the Parent-child relationship which only considers the Consolidated Days overdue and not the individual.


Is there a way to have this feature only consider the individual customers days overdue?

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