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"allocate orders" appears to remove items from item fulfilments

edited Jun 2, 2025 2:39PM in Ask A Guru 6 comments

So a few weeks ago we found out items on orders were shipping and were on item fulfilments in shipstation (integrated to netsuite with farapp) but they were not on the item fulfilment in netsuite nor showed they were shipped on the sales order. Fast forward several weeks and we have determined it has only been happening on orders that have a saleschannel set. It still appeared random. Support has ruled out it being a connector issue and i didn't believe them until this happened.... I created a filed on the IF and a script to

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