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How to make Serial Numbers not Case Sensitive?

edited Jun 2, 2025 2:40PM in Ask A Guru 3 comments

How do I make serial numbers not case sensitive? Meaning I do not want duplicate serial numbers if one uses upper case and another does not.

For example I do not want the system to allow both these serial numbers to exist:

d6af42976daf6d368c3c2853e5

D6AF42976DAF6D368C3C2853E5

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