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Discover new innovations across NetSuite with 2026 Release 2
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
How to handle the error "The COMMERCIAL_INVOICE requires an electronic LETTER_HEAD"?
International Shipping in Fedex is a .. challenge. It often comes up with the error "The COMMERCIAL_INVOICE requires an electronic LETTER_HEAD".
Netsuite simply states: "NetSuite does not support uploading letter head images. This is mandated for shipping to certain countries."
This has been an issue for years. It started as a defect.. and then it devolved into "Issue 532090" by Netsuite: it's now a SuiteIdea.
Yes, I know that there's a workaround: In the Item Fulfillment > International tab > unmark Certificate of Origin, Commercial Invoice, NAFTA Certificate of Origin, and Pro Forma Invoice and use FedEx services to process these documents.
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