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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to handle the error "The COMMERCIAL_INVOICE requires an electronic LETTER_HEAD"?
International Shipping in Fedex is a .. challenge. It often comes up with the error "The COMMERCIAL_INVOICE requires an electronic LETTER_HEAD".
Netsuite simply states: "NetSuite does not support uploading letter head images. This is mandated for shipping to certain countries."
This has been an issue for years. It started as a defect.. and then it devolved into "Issue 532090" by Netsuite: it's now a SuiteIdea.
Yes, I know that there's a workaround: In the Item Fulfillment > International tab > unmark Certificate of Origin, Commercial Invoice, NAFTA Certificate of Origin, and Pro Forma Invoice and use FedEx services to process these documents.
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