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Merge contact and lead records or just delete leads only

edited Jan 11, 2024 8:57PM in Ask A Guru 8 comments

Questions below related to the screenshot.

4 contacts went in the system as leads and duplicate contact/lead records were created by the system because the company wasn't entered correctly.

I have corrected the company in the contact records so they all point to the right company.

But the lead records are there. I thought maybe I could merge or delete, but they seem to be the same record with the same ID, just showing up in two spots. How do I get rid of the dup Lead records and have only the Contacts left?

ps. Separate question - one contact has "David" as the ID instead C1234 or something. How do I correct that so it has a proper autonumber ID like the rest. Is that possible?

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