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Merge Oracle Community Accounts
Hello, I recently started a new job and my old NS account was deactivated. I now have a new one, which im using now. How can i merge my old NS community account with my existing one so i have access to my old posts? Thanks, Baltazar
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Case merge
We deal with a high case volume, and will often get duplicates made by our customers. We have been using the merge ticket for these instances. The issue how now come up that we are losing all email messages from the original record. Does NetSuite seriously not allow messages to come over on a merge?
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Customer Merge Failed due to Large Transaction Volume
Hi NetSuite Community, We recently attempted to merge two customers and noticed a few issues: When the user went into the UI to merge, NetSuite sent back and error saying Duplicate Entry contains too much data and merging can result in the timeout. Upon reviewing the two customers, we noticed that 1 has ~850 transaction…
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Trouble Merging G/L Accounts without Account Number
Hi Gurus, I am trying to merge some accounts that were incorrectly created when bringing a new subsidiary online in our NetSuite instance. I have 17 accounts that were created without an account number that I am trying to merge into other existing accounts that have account numbers and transactions. I have not been able to…
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Merge Error = merging customers ... An unexpected error has occurred
Quite often now, when merging customers, I get the following error message from NetSuite: The merge of the entity '????' was blocked for the following reasons: An unexpected error has occurred. Not a particularly helpful error message ... Any help please?
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Merge contact and lead records or just delete leads only
Questions below related to the screenshot. 4 contacts went in the system as leads and duplicate contact/lead records were created by the system because the company wasn't entered correctly. I have corrected the company in the contact records so they all point to the right company. But the lead records are there. I thought…
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How do I merge two vendor records?
I’d like the AP manager role to be able to merge vendors. I have looked in Suite Answers for help but am still not able to set it up. The role has FULL access to Vendors, Customers, and Contacts. Under Actions when editing a vendor, there is only “Make Copy” and “Delete.” What else should I check?
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Duplicate Customer Merging Custom Field
I have a custom field (Integer Number) on the customer file that I would like to have added rather than over-written during the merge process. Is there a way to accomplish this? The best idea that I have is to have the merge make the duplicate records become sub-customers of the primary record (we do not currently use the…
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How to Merge Duplicated Vendor Records?
Hi All If User created duplications in the vendor master with different Vendor Codes with same names and posted transactions, is it possible to merge the posted transactions into a single Vendor Code and discard the duplicated Vendor Name? Kedalene Chong
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How to solve Merge Customer error?
Hi There, I am trying to merge two customers but am receiving the following error: The merge of the entity 'XXX' was blocked for the following reasons: The entities cannot be merged. Creation of the merged entity leads to following errors: You have modified the originating subrecord, and the clone can no longer be merged.…