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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
Price Level Logic when Price in customer price level is missing
When adding an item to a sales order, I understand the logic NS uses to establish the pricing to be applied to the item follows a strict order starting from Customer Specific Pricing (from the customer ‘Financial’ tab) and onwards.
We currently utilise Price Levels, we do not use Price Groups.
If an item does not have a price in the customer specific price, and does not have a price set in the price level associated to the customer, does anyone know what the logic is that determines which price level will be selected when an item is added to a sales order?
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