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Is it possible to update fields for an existing customer using Connector?

edited Jun 2, 2025 2:44PM in Ask A Guru 4 comments

During the order creation process, Connector checks if a matching customer exists. If deemed new, a new customer record is created with the mapped custom fields set to the correct values from the online order. However, if an existing customer is found in netsuite, the mapped fields are not updated. The only update that is triggered is for the shipping address subrecord. Is there some way I can force the customer mapped fields to be updated?

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