Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Why is the customer deposit field not populated on the customer record?
Hi There
I have a customer whose only transaction is a customer deposit.
However, on their customer record, the deposit field is not pulling the deposit amount:
The transaction type was "Customer Payment".
I have also tried creating a "Deposit" transaction type and associating it with the customer:
However, this also does not update the deposit fields.
How is this field supposed to update? Where is it sourcing information from?
Thanks
Tagged:
0