Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
SuiteWorld 2025 registration is officially OPEN
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Starting June 1st, 2025, you may notice that our regular e-Fix releases are being referred to as ‘Minor Releases’. It’s still the same release schedule, with a different name. (Link can be found here)
Redirect to URL not working for Online Case Form
I've created an Online Case Form (type is Custom HTML Template) and no matter what I put in the Redirect to URL field (under Set Up Workflow), it doesn't redirect after the Submit button is clicked. The case gets created and everything else works, but not the redirect. Instead, it goes to a case summary page. Below is an example URL of the case summary page:
...secure.netsuite.com/app/crm/support/supportcase.nl?id=12345678&whence=
I've tried leaving the default URL for the web store homepage, I've tried using the URL for My Account, etc. Nothing works.
I've searched for the same issue and there's a lot out there, but I couldn't find anything recent. The most recent thing I could find was from
Tagged:
0