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UPS tracking has quit working from within NetSuite.

edited Jun 2, 2025 2:45PM in Ask A Guru 5 comments

When i click a UPS tracking number in NetSuite, it tracks the shipment from with a NetSuite webpage, but all the tracking numbers say "information not available".

I can copy and paste the same tracking into the UPS website and see that it is halfway to the customer and when it's scheduled to be delivered.

It did work in NetSuite last week. I did set up the new form of OAuth UPS authentication earlier this week, and it worked, and it is now used to pull real-time rates from UPS for our website and the NetSuite back end.. could that be part of this issue?

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