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Total Package Weight overridden when creating item fulfillment

edited Jul 17, 2024 6:30PM in Ask A Guru 3 comments

Good morning everyone,

I have an issue regarding the weight of packages that is calculated when I create an item fulfillment. Specifically, my client, when creating the item fulfillment, in the Packages subtab, may need to add packages or adjust the weight of some. However, if they are in the process of creating the item fulfillment and go to save it, this value is overwritten by NetSuite according to the standard logic. Is it possible to override this behavior?

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