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Starshipit Integration to NetSuite

I'm trying to do a Starshipit integration to NS. I have it connected through the tokens, but it's almost like it's missing a suiteapp or something. The Starshipit "help" notes are far from helpful. My customer also has Shopify which currently integrates to Starshipit. When they go live on NS, does Shopify link to NS first, then NS to Starshipit? The issue is Starshipit does not record lots/batches, hence why I was thinking NS needs to feed to Starshipit. Any help is greatly appreciated.

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