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What is the best way to handle VAT and discounts in Shopify–NetSuite order sync?
I’m using the NetSuite Connector to sync orders from Shopify into NetSuite. I’d like to know the best practice for properly accounting for VAT (Value Added Tax) and discounts during the order synchronization process. Specifically: How should VAT be mapped so it is reflected correctly in NetSuite? How are discounts…
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How can I fulfill orders from Shopify to NetSuite using the NetSuite Connector?
I am currently using the NetSuite Connector and so far I’ve only found documentation and settings that allow fulfillment from NetSuite to Shopify. Has anyone set up or found a way to do the reverse — fulfilling Shopify orders into NetSuite? Any guidance or best practices would be greatly appreciated.
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Re-authorize Shopify Connector in NetSuite Connector and Update Fulfillment Locations
This notice is intended for customers who use the NetSuite Connector Shopify integration. What is Changing? On June 30, 2025, Shopify is ending support for the 2024-07 API version. This change affects all the Shopify connectors. Starting June 30, 2025, the Shopify syncs will stop working with accounts that have not yet…
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Starshipit Integration to NetSuite
I'm trying to do a Starshipit integration to NS. I have it connected through the tokens, but it's almost like it's missing a suiteapp or something. The Starshipit "help" notes are far from helpful. My customer also has Shopify which currently integrates to Starshipit. When they go live on NS, does Shopify link to NS first,…
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NetSuite Connector syncing matrix items to Shopify as individual items instead of variants
Hello, I've set up full product syncing in the NetSuite Connector and mapped all the required fields. In NetSuite I have matrix items and both the parent and all child items have the Connector sync field set to "Add/Update Product". The issue is, that when the Connector syncs the items to Shopify, it creates and individual…
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Mapping Matrix Items to Shopify through NetSuite Connector
I cannot find any documentation on how to map matrix items and their subitems to Shopify through NetSuite Connector.
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NetSuite Connector: How to Resolve NetSuite and Shopify Connector Refund Shipping Cost error?
Need help, knowledge, guidance on receiving a NetSuite Error using Shopify Connector app, stating the below: "Need to set up shipping, to refund only the shipping; by setting the CashRefundShippingItem mapping (preferred). Or by setting the AccountDetailNSShippingChargeItemNumber!" #AccountDetailNSShippingChargeItemNumber!…
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Action Required: Reauthorize Shopify Connector Accounts
This notice applies to customers who you use the NetSuite Connector Shopify integration. In a previous notification, it was announced that Shopify is ending support for the 2022-04 API version on April 1, 2023. This notification is to inform you that Shopify has extended the deadline to June 30, 2023. This change affects…
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NetSuite Connector - customers need to re-authorize Shopify connector
This notice applies to customers who use the NetSuite Connector Shopify integration. On April 1, 2023, Shopify is ending support for the 2022-04 API version. This change affects Shopify connectors that use the fulfillment sync. Beginning April 1, 2023, the fulfillment sync stops working in Shopify connectors with accounts…