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Item Search from Transaction starts at criteria instead of results

edited Jun 17, 2025 9:59PM in SuiteCloud / Customization 7 comments

Does anyone know why item searches initiated from transactions (using the double down carrot) appear to enter at different points for different roles? I have 3 different user roles and the item search starts with the results filters for one of them and starts with the search criteria for the other 2. This recently changed for everyone in our office and it's very annoying and I haven't been able to figure out why. I've compared user preferences and settings between all my roles (Admin, Financial, Super User) and they all appear the same and use the same

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