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Reconcile customer invoice and journal entry in csv file or Connection API

edited Sep 5, 2025 9:52PM in Ask A Guru 4 comments

We would like to reconcile a customer invoice with a journal entry that represents the payment. In this case, the payment was not processed through NetSuite's standard customer payment workflow, but instead posted manually via a journal entry.

We are looking to understand:

  1. How to match (reconcile) a customer invoice with a journal entry in NetSuite, using:
    • a CSV import;
    • an API connection (SuiteTalk or REST);
    • or a custom script (SuiteScript).
  2. Is it possible to automate the reconciliation process between customer invoices and payments, even when payments are recorded through journal entries instead of native customer payments?
    • If so, what kind of

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