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NetSuite Integration Error: Invalid Country Enumeration for Vietnam

edited Nov 13, 2025 1:52PM in Ask A Guru 1 comment

While integrating a third-party system with NetSuite, our team encountered a SOAP service error that halted data transmission. The root cause? A mismatch in the country enumeration value for Vietnam.

Error Message

Service error - (soapenv:Server.userException) org.xml.sax.SAXException: _vietnam is not a legal value for {urn:types.common_2024_1.platform.webservices.netsuite.com}Country

This error indicates that the value _vietnam—used by the third-party system—is not recognized by NetSuite’s SOAP API as a valid country enumeration.

What NetSuite Expects

According to the official documentation, the correct enumeration for Vietnam is:

_vietNam

This camel-cased format is critical for SOAP-based integrations. The

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