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Invoice Sales Orders error "Please specify an email address to send to"

in Ask A Guru 6 comments

The user have SOs and it already fulfill next step they will use feature "Invoice Sales Orders" for create invoices The step is select field like picture below and they submit

Then the system just run and create invoice. However they found the error like picture below "Please specify an email address to send to"

In the Customer record did not set send transactions via like picture below


I am not sure what the cause and the setting, Please advise me Thank you (Note that I may be delayed respond because I am different zone with you guys)

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