Discussions
Is there a way to create a workflow setting all the webstore orders status to pending approval?
Hello! Our default Sales Order status is Pending Fulfillment, and we want to keep it that way for sales rep orders.
However, we need Web Store orders to come in as Pending Approval. I built a transactional workflow (Record Type: Sales Order, triggered On Create, Web Store context, After Record Submit) with a Set Field Value action setting Approval Status = Pending Approval on state Entry. The workflow is Released and Active, but orders still come in as Pending Fulfillment ( I have tried switching trigger between Before and After Record Submit)
How can I make this work? Is there a way to fix the workflow, or is there another approach (SuiteApprovals, SuiteScript, etc.) to set Web Store orders to Pending Approval without changing the global default?