Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
SuiteWorld | October 25–28, 2026 | Las Vegas
Registration opens June 9. Be ready when passes drop. Get the green light now - Convince your boss
Registration opens June 9. Be ready when passes drop. Get the green light now - Convince your boss
Error on Saving SO : Failed to create or assign a workflow instance for record
We have an approval workflow on the Sales Order record that manages approvals based on custom pricing. This is a non-ending workflow, and it had been functioning correctly until recently.
We made an update to the workflow to reflect a change in business process, but subsequently reverted it to its previous state following a business request. Since this revert, users are encountering errors when attempting to save a Sales Order.
Notably, the issue is not affecting all users — only a specific subset, which adds complexity to diagnosing the root cause.
Based on guidance from a SuiteAnswers article, we reviewed the workflow instances for this approval workflow and found that there are currently
Tagged:
0