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How to restore Sitebuilder website from backup stored within the File Cabinet
Hello! I am a NS Developer who is new to Site Builder and SCA. Our customer mentioned that their Site Builder website lost a functionality that their previous developer has implemented, which is an integration with a third party shipping courier. They are getting their shipping cost on that website and do tracking. While I…
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Invalid Domain Error on Login
We have been using the default NetSuite checkout domain for the past couple of years without any issues. However, recently we started facing an issue where users receive an “Invalid domain” error when clicking the Login button on the website.
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SiteBuilder Cart Shipping Estimator for FedEx Guest checkout used to give results. No longer.
It used to be that the cart shipping estimator for SiteBuilder Shopping Cart Kilimanjaro, using FedEx Ground as the default shipping method, used to give results even if the user was a Guest shopper and only provided the shipping zip code. This no longer works. Adding just the zip code return $0.00 as the shipping amount.…
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Upcoming Removal of URL Alias (storealias) Field
This notice is intended for customers with Site Builder and the Website feature enabled. The URL Alias field, storealias field ID, will be removed from the Website Setup record as of NetSuite 2026.1. Removal of the URL Alias field is designed not to impact existing websites, but references to storealias field values may…
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Basic SiteBuilder - Reject Cookies for CCPA and EEA
Both California CCPA and European Economic Area require website to do popup asking user to accept Cookie or reject cookies. How does NetSuite basic Site Builder incorporate this function to satisfy the requirement? Can anyone advise? Thanks
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How to disable Site Builder (Web Store)?
I am trying to remove the commerce tab from our account because we do not use any of the Web Site features. I went into 'enable features' in my setup manager to disable the Web Presence. On unselecting the Site Builder (Web Store) I get an error message saying: The Site Builder (Web Store) feature cannot be disabled…
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selling assembly items in your web site
Some questions about assembly items, assembly matrix items, and the phantom assembly option. Can assembly items be sold via our web store? Another thread said "yes".. but just confirming since i can't seem to make them work in our store. Do you have to build them first before they'll add to the cart? If so, how can we…
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Matrix Assembly Item on website/ Web Store
I made a Matrix Assembly Item. It shows in the hidden website category that I test new items on. I can select from the available options and click to add the item to the shopping cart. It goes off of the item and to the cart, but it never adds anything to the cart. The child items all have selling prices and item weights.…
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A new SiteBuider Extensions Kilmanjaro patched to enable Token-Based Authentication. Not yet working
A client needs to update a much older version of SiteBuilder Cart and Checkout with the latest for SiteBuilder, which is Kilimanjaro. SuiteBundle 194218. Of course, new installs of this need to use TBA. SuiteAnswer 97829 lays out the steps and files to change and download. Great. That part was OK and every change was done…
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Can the customer place an order without any payment methods?
Dear Guru team, We created a promotion code to give a free product and free shipping to the customers. We want them to be able to place an order using that promo code, therefore the customers do not need pay anything. Can the customers submit the order without any payments on the checkout page on the website? Our website…