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Sending Email from Records > Multiple Recipients
Good day! As we send our Invoices via email to our customers, we need to supply multiple recipients (To, CC and BCC). I understand that for 'To' portion, the email address indicated in customer record shall be populated automatically. Is there a way to copy and paste multiple email addresses then just tick To, CC and BCC…
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Send email to Vendor with Purchase Order pdf attachment
Question is: How to setup Vendor record and understand best options in Purchase Order transaction to efficiently send out Email to Vendor with Purchase Order pdf attachment. Use Case is Using both Standard and Outsourced Purchase Order transactions Custom forms for each PO type are created with custom Print and Email…
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Saved search of the emails sent via NetSuite
I would like to know if some invoices from the year 2022 were sent correctly to customers.
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Missing recipient in email
Hi, We created a customization wherein an email will be sent to Internal Team B from Internal Team A -- whenever a transaction line item (checkbox) is ticked upon editing and then saving a sales order. Steps: Edit SO Tick custom transaction line item Save SO Email is sent from Internal Team A to Internal Team B Internal…
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My client says emails are being automatically sent when they save a new invoice.
My client says emails are auto sent to customers when they save a new invoice. I would like to know where the setting is that turns this feature on or off. When I create an invoice, no email is being sent. So I cannot duplicate what he's saying.
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How to open a case automatically when customer send email to support@mydomain.com?
Hello What is the required setup to open a support case automatically when a customer sends an email to our support email (support@mydomain.com) ? Thank you
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Emailing POs (and other transations) What is the best way to address with different Subsidiaries?
Have looked to SuiteAnswers and see a few different ways to address the Subject pulls the Company Name, not the company name from the Subsidiary that is creating the Purchase Order. I know it is listed as an enhancement 313190. I could use different versions of the forms - but I have 4 different subsidiaries, so that isn't…
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Transaction emails show our company name and not the subsidiary name
Hi @all We are using the Netsuite Oneworld account and we have multiple subsidiaries. When we send automated transaction emails to our customers around the globe, the “From Email Header” shows our company name, not the subsidiary name. Is there any way to show only the subsidiary name in the email headers? Please advice.
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Vendor/Supplier email transition language
We use NetSuite One World We have an issue with our Germany Subsidiary (GmbH). When placing purchase orders and email via NS, the PDF sent is in German. Our Suppliers require English. Or is this based on the language selected by the Subsidiary, currently GmbH subsidiary is set to German due to customers and EU? We have…
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Control / Disable Actions on the Transaction New Bar?
I need to be able to control the actions available to a User on the 'New Bar' on a Transaction Record (this is the one on the transaction between the Print button and Actions menu - not the global menu top right). I am trying to enforce an approval workflow on Purchase Orders, but whatever I do (even down to completely…