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Why there's unapplied balance in AR payment report?
Hi professionals, I run AR Payment report per payment to see details which invoices or journals that has been applied to each payment received from customer. All the balance are zero, show match between payments to invoices or journals. But there's one payment entry that still has remaining balance of unapplied payment. I…
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Intercompany Journal entries with no customer name showing on A/R aging detail
There are multiple journal entries on the A/R aging detail under no customer/project name at the top of the report. We were able to clear some of them by linking the vendor to a customer (SA 64283). Assigning a dummy customer to the A/R account, creating another JE with opposite balances, and accepting customer payments.…
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How to apply Credit Memos to its Subcustomer only?
Hi There I have a use case where often the parent customer pays on behalf of the child customers. The invoices themselves are raised against the child customers. I had enabled the 'consolidated payment' feature to allow this. However, now, when applying a credit memo (for example) raised against the child customer, in the…
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NetSuite Admin Tip: Number of Transactions on the Accept Customer Payments
You may notice that the number of transactions seen on the Accept Customer Payments page doesn’t correspond with the settings in your account. Home -> Set Preferences -> General tab -> Number of Rows in List Segment: Setup -> Company -> General Preferences: Page View: Notice that in the page view, this does not correspond…
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Managing Customer Short Payments
Hi Guru's, We are fairly new to Netsuite & would appreciate if you could guide on how to manage short payments made by customers. Example - The outstanding amount for 2 invoices is $1885.88 & the customer ends up paying through a cheque for $1885. Currently we adjust the shortfall of $0.88 in the payments by using the…