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How to apply Credit Memos to its Subcustomer only?

edited Mar 8, 2023 11:34PM in Ask A Guru 5 comments

Hi There

I have a use case where often the parent customer pays on behalf of the child customers.

The invoices themselves are raised against the child customers.

I had enabled the 'consolidated payment' feature to allow this.

However, now, when applying a credit memo (for example) raised against the child customer, in the list of invoices to apply it to, all invoices related to the group appear

I would've expected that to only be the case if the credit memo was raised against the parent.

For example

Here, the credit memo is raised against the Child A customer account.

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